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Q-interactive Readiness Review & Technical Requirements


This review will help you make sure that your workplace systems can support the Q-interactive platform. The technical requirements for an optimal Q-interactive Experience are listed below. Note that all hardware is purchased separately from your Q-interactive licence.


Your plans for Q-interactive


It may be useful for you to consider the following questions:

  • How did you come to the decision to use Q-interactive in your practice?
  • How do you plan on integrating Q-interactive into your practice?
  • What kind of training and support is currently available for staff when using technology?
  • Whose responsibility will it be within the practice to oversee and ensure all staff are trained in using Q-interactive?


Internet access & browser requirements


  • Do you have sufficient internet access in the practice to set up assessments? Note: you don’t need internet access during the assessment, only when setting up and sending assessments to the iPad and back.
  • Does your practice support the minimum browser requirements? See table below for a list of common browsers that are supported for Q-interactive.

Common browsers


Tablet requirements:

Q-interactive requires the use of two Apple® iPads® that connect via Bluetooth. The table below lists which iPad models can be used for the practitioner and client devices. The iPads must be using iOS 9 or higher and have 16 GB of storage. You can connect to the internet using either Wi-Fi or cellular networks.

  • Does your practice support the minimum practitioner and client device requirements?

Please note: We discontinued support for iPad 2, iPad 3, and iPad Mini in September 2018. 


Practitioner device

Client device

  Not supported Supported Not supported Supported
iPad 1, 2, 3  *     *  
iPad 4   *   *
iPad Air & 2 & 3   *   *
iPad Air (2019)   * **  
iPad 5th & 6th gen    *   *
iPad 7th gen (10.2")    *   *
iPad mini *   **  
iPad mini 2, 3, 4, 5   * **  
10.5, 11, 12.9 iPad Pro   * **  
9.7 iPad Pro   *   *
iPad 9.7   *   *

Supported: When purchasing new devices, the latest models will result in the best experience and have the longest life span.

** Not supported because the psychometric impacts of displaying stimuli on a larger or smaller screen are unknown.


Where to buy

iPads can be purchased at any retail store or website that sells Apple products. 


Tablet accessories

  • One stylus for writing notes and capturing examinee responses
  • Two anti-glare screen covers to minimise glare from interior lighting
  • Two durable cases to protect iPads


Good Q-interactive housekeeping

As a Q-interactive user, you’ll need to make sure your system is up-to-date and functioning appropriately. Follow the guide below to make sure you have good Q-interactive housekeeping.

Q-interactive housekeeping

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